Everything you need to know about ordering from Essential 3D Prints — how we make and ship your order, how we handle your files and personal information, and what happens if something isn't right.
Our policies
- Terms and Conditions — the agreement that applies when you place an order or request a quote, including pricing, custom jobs and intellectual property.
- Privacy Policy — what personal information we collect, how we use it, and how long we keep uploaded files.
- Shipping Policy — production times, dispatch estimates and delivery across Australia.
- Returns and Refunds Policy — your rights under Australian Consumer Law, our reprint commitment for failed prints, and what applies to made-to-order and custom items.
Help and enquiries
- Frequently Asked Questions — materials, colours, turnaround times, custom orders and bulk pricing.
- Contact Us — send us a message and we'll reply by email.
- Custom 3D Printing — upload a file for a free quote, or describe the part you need.
About your order
Every item is printed to order in Western Australia. Nothing sits on a shelf waiting — your order goes into the queue when you place it, which is what lets us offer real colour and size choices instead of a fixed range.
Orders are dispatched via Australia Post. We currently ship within Australia only. Free shipping applies to Australian orders over $100.
Business details
Essential 3D Prints
ABN 56 198 131 536
Western Australia, Australia
admin@essential3dprints.com.au
All prices shown are in Australian dollars (AUD).